Preview software. The hosted service is free while in preview, offered as it is, with no uptime commitment. Do not make it the only place a result you need exists.
The hosted service
- One account per person, signed in by emailed link. Do not share the link — anyone holding it is you.
- Upload only data you are allowed to upload. If your agreement with a third party forbids sending their data to a processor, this is a processor.
- Fair use while free: one active run at a time, files up to 100 MB, and a per-run search budget. We will tell you before we change that, not after.
- We may suspend an account that is attacking the service or using it to process something unlawful. We are not looking for reasons.
Who owns what
- Your data stays yours. Uploading it grants us only what we need to run the search and hand you the result.
- The model the search finds is yours to use, deploy, and run wherever you like, with no runtime dependency on us and no licence back to us.
- The search engine is ours. jAIn, RecurEvolv, and the software producing those models are not transferred by using them.
- We do not train shared models on your data. See your data.
The downloadable container
The evaluation build is licensed for evaluation, non-commercially, for 30 days from first run. That means: benchmark it, run it against your real data, show your team, put the result in a decision. It does not mean shipping predictions from it to your customers. When the evaluation ends, the licensing conversation is per deployment, not per seat.
Do not redistribute the container, and do not attempt to extract the search implementation from it. Benchmarking it against anything you like — including publishing the numbers, wins and losses — is explicitly fine. We publish our losses too.
Liability, briefly
A model is a statistical artefact, not advice. You are responsible for validating anything you put into production, for the decisions it drives, and for whether using it is lawful in your jurisdiction and sector. To the maximum extent the law allows, our liability for the free preview is limited to what you paid for it. Paid deployments carry the liability written into that agreement.
Changes and ending it
You can delete your account and its data at any time from the app. We can discontinue the preview, in which case we will give notice with enough time to download what is yours. If these terms change materially, the change applies going forward, not retroactively.
Questions
hello@veox.ai — including "this clause is a problem for our legal team", which is a normal thing to send us.